When you’re scaling a team the only constant is change. – Katie Dill, VP of Design at Lyft.Featured
Hi Elpha!I'm Katie Dill, VP of Design at Lyft, where I lead a team of digital designers, service designers, industrial designers, illustrators, animators, writers, researchers and producers to make transportation efficient, safe and joyful. Before joining Lyft in 2017, I led Experience Design at Airbnb for 3 years, where I grew the team from 10 to 100, and established studios in Beijing, Seattle and Portland. I oversaw Airbnb's trust and payments platform, design system, and service experience. Prior to that, I was a Creative Director at Frog Design in San Francisco. I came to design in a roundabout way. In college, I studied history and discovered my love for architecture during a semester abroad in Florence. When I thought I wanted to be an architect, I came across a video about how IDEO redesigned the shopping cart in 5 days. I started calling product designers to learn more and realized that it was my dream job. So I applied to Art Center College of Design to study industrial design. Ask me about managing and leading a diverse team, scaling your organization, designing great experiences online and offline, overcoming creative blocks, or something else!