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Team Lead Professional Services - East Coast @ Benchlinghttps://grnh.se/caa16a0c1us

melcondos'smelcondos·Jun 25, 2021
Posted in:Job Board
Location: New York, Boston, Raleigh or ChicagoROLE OVERVIEWBenchling is seeking an experienced Professional Services Team Lead with a background in Life Sciences and Enterprise SaaS to lead a team of 4-8 Implementation Consultants. Team leads in PS are first line managers who have responsibility for implementing a portfolio of customers from small biotech startups, to the leading BioPharmas in the world.In this role you will be a player-coach, both leading implementations yourself, as well as providing guidance for your team. You must be a hands on leader who enjoys working directly with customers and with others throughout Benchling to drive successful implementations. You will become a solution expert, and leverage your experience to guide our implementations, as well as to coach other newer members of the team.To be successful in this role, you must have prior people management experience, be comfortable with Life Sciences R&D processes and scientific concepts, and be able to develop deep relationships with Scientific and IT leaders at Pharma and Biotech organizations. You must have experience with enterprise SaaS software implementation, and be an expert at working with and guiding teammates to deliver results.About Benchling: Over the coming years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy are dramatically changing how we treat cancer and other major illnesses. Biofuels and biomaterials are transforming the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology are producing sustainable and ethical food. Benchling’s mission is to accelerate the research that propels us towards this reality, and magnify its impact, through modern software.Every day, scientists around the world use Benchling’s applications, platform, & analytics in their efforts to solve humanity’s most pressing problems. For these scientists, Benchling is the central technology they use to conduct their research. Our customers include pharmaceutical giants, leading biotechs, and the world’s most renowned research institutes.
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