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What to do if you accidentally offend a client? (I work in an agency)

Geneva188·Aug 18, 2021
Posted in:AdviceFavorsEarly Career

Hi team,

I think I have accidentally offended a client in a previous workshop where I have run with them and now they don't look happy in any of the meetings but the senior members of my team do not know why.

I didn't intend to offend them and the way I offend them is probably too subtle to apologise via email.

Can I get some advice on how to resolve this problem please? Any advice would be appreciated. 🙏

anemari'sanemarifiser·Aug 18, 2021
How about asking from advice from people around you/that you work with? - maybe they have been in the same situation before How about discussing this with the project manager?I agree with Keesha. You don't know if you have anything to do with their mood.And let's look at the worst scenario here and say you did offended them and there is no way to verify that.What did you learn from it?How can you avoid this in the future?hope this helps :)
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