This is an anonymous post from an Elpha member.

Resume/Cover Letter: Customer Operations/Remote Work

anonymous·Apr 13, 2020

Hey ladies! I'm currently looking for remote work in the customer service realm. I've been searching for a position for at least a year and still no luck. I've had a few interviews but they all went with another candidate. Any tips on how to revamp my resume or cover letter? Is there anyone here that offers resume services? I look forward to hearing from you.

ashleyconnell·Apr 13, 2020

Hi there - We had a resume writer come speak to our talent network at Prowess Project, her top recommendations were 1) Quantify every bullet, add a # to help give context to what you were doing 2) Search through the Alumni network within LinkedIn for connections to jobs 3) remove the "objective". I'm happy to introduce you to her if you're interested. Good luck!

sophieaigner·Apr 14, 2020

Hi there! I do provide resume services - my first job was supporting people through the job search process so I have kept offering these services as a freelancer since then. It would start with a chat of what you are looking for and then we go from there. If you are interested, send me a DM. Cheers!

SamanthaChai·Apr 15, 2020

Hey, I worked in an HR role before and would love to review your resume and cover letter for you. Just DM me and we can get started :)