How to lead with empathy: 7 tips from Bumble's Chief Operating OfficerFeatured

emilytsitrian's profile thumbnail
YES writing everything down is a game changer. On this topic I'm a little old school - I carry a tiny moleskin notebook and a fancy pen to write down things. Just the act of doing this helps me remember and internalize what I'm putting on paper.
jessicali's profile thumbnail
Totally agree! Thank you for the read and the note :)
IvyCavendish's profile thumbnail
I'm the exact same except with post-it notes. They go from floor to ceiling in my office!
jessicali's profile thumbnail
Love this!
HannahBaldovino's profile thumbnail
Great info, thanks for sharing! Empathy is such an underrated skill. I love the idea of creating an environment safe to spar because "conflict" has such a negative connotation for many. I love conflict! That means you care and you're working towards something. Thanks, Jessica!
jessicali's profile thumbnail
Exactly - that is a great way to put it :) Thanks for the note and read!
shirlihs's profile thumbnail
Thank you so much for sharing. 👍🏻🙂
iynna's profile thumbnail
"Listen first, speak second. As a leader or more seasoned employee, you may instinctively want to share your thoughts at the first opportunity. But listening is often more important than speaking and through effective listening, you can provide more valuable input and empower more people in the team to share their perspectives for greater cognitive diversity in each discussion. " THIS - Say it louder :D
jessicali's profile thumbnail
Such a great line and such great advice from Sarah!
iynna's profile thumbnail
I absolutely agree - personally I can sometimes be guilty of this but definitely something I have had to think. Very important to give everyone the space and something else I learned (not directly related to this line but inspired by it) --> Embrace the "awkward" silence - if there is a silence just count to 10 in your head - it feels long but the more you try to break the more you undermine any statement you just made before.
jessicali's profile thumbnail
Love the advice on counting to 10 - I think it is a great practice to implement to achieve this!