Don’t let the name confuse you, Customer Success is not a Customer Service /tech support/ call-center job. So what is it? Companies of all types use technology powered by software to get business done. From waiters entering a food order to Fortune 50 companies tracking cyber threats, software has to fit into the daily routines of the users and work seamlessly with other tools the business uses. If the buyer doesn’t feel like it helped to do these things, the customer won’t pay for it again.
If you've managed customer or vendor relationships or projects your skills are highly transferable. If you've used software you know what it takes for people like you to be successful with it. There are 50k open roles in the tech industry today.
If this sounds interesting shoot me a note or a LinkedIn!