Get the best of Elpha delivered to your inbox every Monday.
Join 35,000+ women in building our careers together.

How to grow in 2021: 3 steps to building strong customer relationshipsFeatured

Ashton07's profile thumbnail
Can you list the sources for this? Would love to read further
AjaStuart's profile thumbnail
For sure! They're both really interesting reads. The Deloitte report you can find here: https://www2.deloitte.com/us/en/insights/topics/marketing-and-sales-operations/global-marketing-trends.html And the Social Media Week report is a little older but you can find here: https://socialmediaweek.org/blog/2018/02/lack-trust-costs-brands-2-5-trillion-per-year-study/Enjoy :)