Best Product tools for collecting/prioritizing customer feedback?

hum's profile thumbnail
Hi @sbrooks! I'm one of the founders at Canny (canny.io) and our product is built for this. Here's an example of a team using Canny: feedback.clickup.com. To your points:1. In Canny, you can easily merge ideas together so everything is kept organized in one thread. As users type new ideas, we also recommend similar posts to avoid more duplicates happening.2. If you don't need to add internal stakeholders as admins, they can access their feedback through the user view. You can also set privacy if you want feedback to only be accessible by your internal team.3. We're aiming to build an opinionated product for feedback management and have a series of best practices here: canny.io/blog/canny-best-practices.Hope this helps :) We've been in the space for almost 5 years now so I'm happy to chat more about this!