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Anyone Know Anyone on the FB Account Security Team?

My mom's Facebook account got hacked last week, and the hacker reset her password **and her email address.** Facebook's account recovery and all their support articles require login (which my mom can't do because she no longer controls the email address now associated with her fb profile). Even the email fb sent asking her to verify her password change requires login (wat).

Do any Elphas know someone on or close to Facebook's account security team that could help her recover her account? I'm seeing on Twitter that she's definitely not the only person who has this problem - but I'm also seeing that literally no one has had success dealing with Facebook on this. Frustrating!

Thanks in advance for any leads or connections!

Hi Amy! Former Facebook employee here. It is a nightmare trying to work through Facebook support to get an account back after it’s been hacked like this! The quickest way to get attention is to have any employee at Facebook submit an internal form. They’ll prioritize the request and actually have a human review it (instead of keeping you in robot loops). Hopefully there’s a Facebook employee somewhere on this platform who can help!
Thank you anon!! This is helpful - I'll do some canvassing to find an active fb employee. Appreciate the lead.