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For the last 6 years, I’ve been very vocal about what’s wrong with products, services, and workplaces that exclude users and employees. I’ve designed visual tools, given talks, and created communities to highlight the problems and build a business case for diversity and inclusion. Whilst all those efforts have contributed to increasing awareness about the issues, change has been incremental at best. What’s more, the pandemic is already threatening to reverse any progress made in the last decades.What if instead, I’d draw a picture of a better/alternative future? This 9-min read is my first attempt.As this is a departure from my blog style, I'll be very grateful for your feedback about how resonates with you.