Back

I Can't See my DMs or send any DMs

Chitraf'sChitraf·Feb 25, 2022
Posted in:AdviceFavors

Is there something wrong with the DM feature of Elpha, lately I am unable to send anyone and DMs or access my old DMs.

Thanks

iynna'sIynna·Feb 26, 2022
Hi @Chitraf thanks for posting! All is working well for me, but would you send an email to [email protected] (if you haven't done so yet)
cadran'scadran·Feb 26, 2022
Hi! Pardon the inconvenience. We'll check out what's gone wrong here. This sometimes happens if you are sending DMs that violate our guidelines (https://elpha.com/guidelines#dm_guidelines) and your DMs are suspended. We send an email to let you know if that's happens, but occasionally neglect the email part.
Chitraf'sChitraf·Feb 28, 2022
Hi Cadran- When I go to send a DM to a particular person, the message button says "connecting to messages" but never connects.And like I mentioned, I don't see the messages icon anymore on the dashboard
FAQ∙Who's Hiring∙Posts∙Resources∙Terms∙Privacy∙Sitemap∙© 2024 Elpha