Free Event with global thought leader Dan Steinman on how EVERY department can contribute to NDR and reduce churn in 2021 šøhttps://www.bigmarker.com/sales-impact-academy/The-Age-of-the-Customer-Don-t-Let-Churn-Kill-Your-Business?utm_bmcr_source=elpha
We are in The Age of the Customer.It's vital for businesses to get the right customers and retain them. 80% of Salesforce's revenue is from upsells & renewals and if you're NDR is under 100%, you're going out of business. Improve your numbers in this session from the globally renowned leader in Customer Success, Dan Steinman.You will learn:- How to build a customer-focused organisation- Org structure pitfalls that kill SaaS businesses- How to create alignment across Sales, Marketing and Customer SuccessRegister now for free! https://www.bigmarker.com/sales-impact-academy/The-Age-of-the-Customer-Don-t-Let-Churn-Kill-Your-Business?utm_bmcr_source=elpha