I'm a 27 year old woman trying to make a change in career path, but so far I only have unanswered applications and a list of rejections to show for it. Here's a little background: I graduated with my Bachelor's degree in Animal Science in 2018. I thought my path would lead me to Veterinary school, but after completing my degree I realized that just was not where I was headed. I worked as a lab animal tech briefly, before transitoning to a spay/neuter surgery center. Here I took a position as a CSR while I also gained skills to try to be the most effective Vet tech. It is important to note that the pay throughout these experiences was very low and only reasonable because I was living at home and not paying rent. Through a series of events, following Covid, I relocated states to live with my boyfriend and ended up getting a remote customer support role for a biohealth company. The pay was good and the flexibility of being remote was such a life improvement. After this I decided that I want to continue doing remote work so I was trying to work on gaining skills to change positions internally for months before eventually being laid off in March.
I know I do not want to continue seeking customer support roles and I have realized that I think CX is the road that I want to go down, however I don't know what else I can do to successfully pivot. I do not have the resources financially or the time to invest in courses. I am a highly adept person with a lot of transferrable skills and I truly believe that I possess the qualifications for the roles that I am applying to but regardless I am finding no success.
I'm hoping maybe someone will havee some advice that can be offered or related experiences that can be shared...I appreciate you all!