Did I just get charged a dollar for applying at Elpha Engineering Acceleration? While they said I wouldnt be charged?

tanmayisai's profile thumbnail
Hi @swathipai, I've flagged this to our dev team. We're looking into it immediately and will get back to you.Sorry about the inconvenience.
swathipai's profile thumbnail
cadran's profile thumbnail
Hi @swathipai – sorry for the confusion here! We aren't charging the credit card on file until an application is accepted and you're placed in the program. I triple checked and we haven't charged your credit card (or anyone else's).Can you send me a screenshot of the debits you're seeing from Elpha? cc@elpha.com is my email. Thanks!
swathipai's profile thumbnail
Hey @cadran I have mailed you the details with screenshot. Thank you for replying and noticing this post. I really hope my issue gets solved..
catie28's profile thumbnail
Oof, I didn't even see that price tag for membership and they're debiting money to validate cards? Glad I didn't apply.
cadran's profile thumbnail
Hello! We are not debiting money from anyone's accounts. The pricing is included in the FAQ and we put your card on file as part of the application. Your credit card is charged once you're part of the program. We actually haven't even written the code to charge credit cards yet. Hope that helps!
swathipai's profile thumbnail
So the issue is resolved. While we don't know where the money went, Cadran was kind to refund me the amount. Thank you Elpha team for helping me with this issue. :)